FAQ

Here’s a clear English translation of your ISO specifications list, keeping the format intact:

ISO 9001:2015 – Quality Management System
This standard focuses on improving the quality of processes and services to ensure customer needs are met and satisfaction is enhanced.

ISO 14001:2015 – Environmental Management System
It deals with managing the environmental aspects of organizations to minimize negative impacts on the environment.

ISO 45001:2018 – Occupational Health and Safety Management System
It aims to protect workers from injuries and occupational diseases by improving the work environment.

ISO 22000:2018 – Food Safety Management System
It ensures food safety at all stages of the food supply chain.

ISO 27001:2022 – Information Security Management System
It focuses on protecting sensitive information and data from cyber threats.

ISO 50001:2018 – Energy Management System
It aims to improve energy efficiency in organizations.

ISO 31000:2018 – Risk Management
It provides guidelines for managing risks and reducing their impact on the organization.

ISO 17025:2017 – Laboratory Accreditation
It defines general requirements for the competence of testing and calibration laboratories.

ISO 13485:2016 – Medical Devices Quality Management System
It focuses on managing the quality of medical devices to ensure their safety and effectiveness.

ISO 22301:2019 – Business Continuity
It helps organizations develop strategies to ensure continuity of operations during crises.

ISO 45003:2021 – Mental Health in the Workplace
It provides guidance to support employees’ mental health in work environments.

ISO 21001:2018 – Educational Organizations Management System
It is designed to improve the quality of education and learning in educational institutions.

ISO 26000:2010 – Social Responsibility
It provides guidance for organizations to enhance their contribution to society in a sustainable and ethical manner.

ISO 37001:2016 – Anti-Bribery Management System
It helps organizations implement policies to prevent and combat corruption.

ISO 41001:2018 – Facility Management
It focuses on improving facility management to achieve operational efficiency.

ISO 55001:2014 – Asset Management
It helps manage the lifecycle of assets effectively to increase their value.

ISO 10002:2018 – Customer Complaint Management
It provides guidance for effectively handling customer complaints.

ISO 20400:2017 – Sustainable Procurement
It offers guidance on integrating sustainability into procurement processes.

To obtain ISO certifications, several steps must be followed, summarized as follows:

• Identify and Analyze: Determine the organization’s activities and conduct a gap analysis to assess the current situation versus the desired state according to ISO standards.

• Planning: Develop action plans and timelines to achieve the ISO requirements.

• Resource Qualification: Train the organization’s human resources to raise awareness of the organization’s goals and objectives, as well as ISO standards.

• Documented Quality System: Build a documented quality management system that complies with ISO requirements.

• Implementation: Apply the documented system in practice and maintain quality records as evidence of standard implementation.

• Internal Audit: Conduct internal audits of the organization’s quality systems to confirm the effectiveness and efficiency of the procedures in place.

• Management Review: Hold management review meetings as required by ISO to evaluate organizational resources, ensure system continuity, and assess the effectiveness of implementation.

• Certification Body Review: Have the certifying body evaluate the organization’s quality management system, identify any gaps, and take corrective actions to resolve them.

The ISO 37001 Anti-Bribery Management System, issued in October 2016, is the only internationally recognized standard that defines the requirements and guidelines for establishing, implementing, maintaining, reviewing, and improving an effective anti-bribery management system within your organization.

Bribery is the offering or receiving of any advantage or valuable item to induce the recipient to act in an improper, illegal, or unethical manner. The prevalence of this phenomenon is one of the most destructive and challenging issues worldwide.

This standard enables any type of organization to prevent, address, and manage bribery by adopting an anti-corruption policy, assigning responsibilities, training employees on corruption management, and supervising compliance with anti-bribery measures for the organization and its business partners.

Almost all countries worldwide have developed national laws and regulations to prevent bribery. One of the most reliable ways for organizations to demonstrate compliance is by implementing ISO 37001, which includes measures and controls derived from global best practices in anti-bribery.

Transparency and trust are the cornerstones of any organization’s credibility. Nothing undermines institutional effectiveness and business integrity more than bribery, which is why ISO 37001 exists.

ISO 37001 addresses one of the most destructive and challenging issues globally and demonstrates a committed approach to eliminating corruption.

Benefits of ISO 37001

• Ensures transparency in your organization’s operations.

• Reduces bribery through mechanisms for assessing and addressing bribery and corruption.

• Establishes an ethical work culture against bribery and corruption.

• Builds and strengthens trust.

• Protects the organization’s reputation.

• Prevents financial losses.

• Increases operational efficiency by eliminating bribery from business relationships.

• Creates confidential communication channels for employees regarding complaints and clarifications about corruption and bribery.

• Provides a leverage tool to control company transactions and ensure reliability.

• Applying this standard in organizational business relationships creates a common language, even though many organizations already have their own policies, procedures, and systems to prevent bribery.

An Asset Management System is a set of interrelated and interacting elements within an organization that leads to the establishment of asset management policies, objectives, and the processes required to achieve them.

The elements of an asset management system include policies, plans, business processes, and information systems that are integrated to ensure the effective delivery of asset management activities.

A strategic asset management plan is established as a first step to document the role of the asset management system in supporting the achievement of asset management objectives.

ISO 55001 focuses on the management of physical assets, but it also defines system requirements that can be applied to other types of assets, such as intellectual property.

Benefits of Obtaining ISO 55001 Certification

• Reduces financial losses

• Improves financial performance

• Enhances risk-based decision-making

• Strengthens reputation

• Enables effective short- and long-term management of events, costs, and performance

• Improves customer satisfaction

• Provides a competitive advantage

• Increases business transparency

• Supports business growth

• Enhances efficiency and effectiveness in achieving organizational objectives

• Demonstrates social responsibility and organizational business ethics to stakeholders

ISO 22301 is the Business Continuity Management System standard. The goal of a business continuity management system is to ensure your company is protected from risks associated with work stoppages due to disruptions or unexpected disasters.

Disruptive incidents affecting your business can lead to lost revenue, data risk failures, and the inability to provide regular customer services according to Service Level Agreements (SLAs). ISO 22301 certification guides the company in effectively planning for such eventualities.

ISO 22301 certification is suitable for organizations of all sizes and types and is recognized worldwide.

As markets continue to grow, management systems like ISO 22301 can make a difference in expanding your customer base and help you understand the impact of risks facing your organization.

With the ISO 22301 Business Continuity Management standard, you will identify the threats your business faces and prioritize them. ISO 22301 defines management system requirements to protect against disruptions and ensure your business can recover from disruptive incidents.

ISO 22301 certification can protect your company from damage caused by missed deadlines, data breaches, operational and IT interruptions, industrial incidents, customer dissatisfaction, or direct financial losses resulting from disruptive events.

• Ability to respond effectively in case of disruptions

• Suitable and agile for emergencies

• Better identification and monitoring of business risks

• Reduces the impact and frequency of business disruptions

• Strengthens reputation and credibility

• Enhances performance through strong management commitment

• High levels of service quality when bidding for international contracts or expanding locally to accommodate new business

• Customer satisfaction

• Reduces costs by mitigating the impact of disruptions

• Improves market potential locally and internationally

• Builds meaningful relationships with employees, customers, and suppliers

• Legal compliance with a better understanding of relevant legal and regulatory requirements

• Improves competitiveness and enhances profit potential

ISO 18788 Private Security Operations Management System

The Private Security Operations Management System is an international standard applicable to any type of organization that conducts or contracts private security operations.

The purpose of this international standard is to improve and demonstrate consistent, predictable security operations that ensure the safety and security of clients within a framework designed to respect human rights, national and international laws, and fundamental freedoms.

Why is ISO 18788 Certification Important for Your Business?

The importance of ISO 18788 lies in an organization’s ability to identify relevant legal and regulatory guidelines while supporting business functions and the supply chain.

This standard is suitable for any organization involved in conducting or contracting security operations. ISO 18788 certification helps you establish, implement, maintain, and improve a private security operations management system, while also demonstrating that the organization has implemented effective management controls.

Additionally, it shows the organization’s commitment to consistently delivering high-quality services that meet client needs, protect both client and organizational reputation, and comply with applicable laws and human rights requirements.

Through ISO 18788 Private Security Operations Management System certification, you gain the expertise needed to support your organization in implementing and managing a Security Operations Management System (SOMS).

Benefits of Obtaining ISO 18788 Certification:

• Provides reliability and establishes effective corporate governance

• Strengthens credibility and protects reputation

• Ensures quality and professionalism of security organizations

• Builds sustainable relationships with clients

• Increases operational success potential